Case study
[Customer / Property Name]
A short one-sentence outcome statement (e.g., “Reduced check-in time by 30%”).
Challenge
What was broken
- Manual tracking
- Missed steps
- No visibility
Approach
What we changed
- Desk + calendar workflow
- Housekeeping automation
- Tickets + chat inbox
Results
What improved
- Fewer exceptions
- Faster turnaround
- Clear accountability
Key metrics
- Metric 1: [before → after]
- Metric 2: [before → after]
- Metric 3: [before → after]
Last updated: 2025-12-31